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As the chairman of a high profile publicly traded company in Australia, I rightly see the expectations of the community and regulators about the way we conduct our business.

The Commissioner has made observations on serious behavioral, cultural and compliance issues that are clearly not in line with our values. I accept that criticism is justified and I apologize unconditionally for these shortcomings.

Although we have already taken some important steps to improve our governance, compliance and culture, I can see from the Commissioner’s report that we have a lot more to do.

We do not underestimate the extent of the problem, knowing that it is necessary to change the root and branch. This change has started.

It is important that the commissioner’s report outlines a path towards eligibility for the implementation of the Barangaroo Restricted Gaming License. In view of the fact that ILGA will now examine and act on the recommendations, I undertake today to work with Mr Crawford in an orderly and coordinated manner.

We owe it to the 20,000+ people who work at Crown to keep pace with the necessary reforms.

I would also like to acknowledge the contribution made by the Crown Directors Guy Jalland and Michael Johnston after resigning from the board yesterday. On behalf of the Executive Board, I thank Guy and Michael for their valuable service and wish them all the best for the future. Your decision will help accelerate our plans for a renewal of the Management Board and shows that we are making rapid progress in our response to the Commissioner’s report. “



Robert Dunfee